100,000+ views supporting high-risk HIV protection efforts

100,000+ views supporting high-risk HIV protection efforts

Black and Latinx men are at a high risk of contracting HIV.

Role

UX Designer

Industry

Healthcare, Government

Duration

2 weeks

Deliverables

High fidelity wireframes, prototype, usability testing, handoff

Tools

Figma

Target Device

Responsive web

six hifi mobile screens of chill pill website
six hifi mobile screens of chill pill website
six hifi mobile screens of chill pill website
six hifi mobile screens of chill pill website

What is Chill Pill?

Chill Pill is a print and digital HIV prevention campaign targeted towards Black and Latinx Men who have sex with men (MSM) in Washington State. We use the term BMSM (Black men who have sex with men) and LMSM (Latinx men who have sex with men) because some men don’t label themselves as part of the LGBTQIA+ umbrella.

Chart displaying new HIV cases vs overall population of Black and Latinx MSM
Chart displaying new HIV cases vs overall population of Black and Latinx MSM
Chart displaying new HIV cases vs overall population of Black and Latinx MSM
Chart displaying new HIV cases vs overall population of Black and Latinx MSM
CDC projection if current infection trends continue
CDC projection if current infection trends continue
CDC projection if current infection trends continue
CDC projection if current infection trends continue

Socioeconomic factors:

  • Poverty

  • Unemployment

  • Discrimination

  • Internalized oppression

  • HIV stigma

  • Lack of health insurance


Challenge

Establish PrEP (Pre-Exposure Prophylaxis) as a trusted prevention method against HIV for vulnerable groups in Washington State.


Process

Ideation and Design

Evolution of concept to ad and web design

How Feedback Shaped Chill Pill's Iterations

Annotated mock up to final campaign ad
Annotated mock up to final campaign ad
Annotated mock up to final campaign ad
Annotated mock up to final campaign ad
Annotated final campaign ad to responsive mobile lofi to hifi wireframe
Annotated final campaign ad to responsive mobile lofi to hifi wireframe
Annotated final campaign ad to responsive mobile lofi to hifi wireframe
Annotated final campaign ad to responsive mobile lofi to hifi wireframe

Focus Group Testing
Unveiling Messaging and Concept Insights
Three-part testimonial concept
Three-part testimonial concept
Three-part testimonial concept
Three-part testimonial concept

I Take PrEP

  • Three-part testimonial approach resonated with most participants.

  • Messaging perceived as “clear and direct.”

  • Representation of single men, couples, diverse ethnic backgrounds, and sexual orientations seen as promising for community connection.


Game changer concept
Game changer concept
Game changer concept
Game changer concept

Game Changer

  • Concept likened to a movie poster, described as cool and intriguing but somewhat vague.

  • Messaging was clear to most: PrEP is a game changer for HIV-negative people, including LGBTQ+.

  • Strong support for the phrase “A pill a day keeps HIV away.”


Chill pill concept
Chill pill concept
Chill pill concept
Chill pill concept

Chill Pill

  • Strong reaction: “It’s invigorating — I see life!” contrasted with typical sad HIV narratives.

  • Positive response to the happy, relaxed expression of the model.

  • Overall, participants felt it would appeal to a wide audience, envisioning it in mainstream media across Washington State.


Focus Group Concept Ratings

A total of five message testing sessions were conducted in three cities across Washington State:

  • Three triads in Seattle

  • One in Yakima

  • One in Spokane

An advisory group meeting was held in Seattle. Gathering feedback from both urban and rural audiences was integral to the process, given existing disparities around knowledge and attitudes towards HIV-prevention methods like PrEP.

Focus Groups' Concept Rating Average
Focus Groups' Concept Rating Average
Focus Groups' Concept Rating Average
Focus Groups' Concept Rating Average

I Take PrEP received the highest Focus Group concept rating, with an average of 7.2.

Focus Groups' Concept Ranking Score
Focus Groups' Concept Ranking Score
Focus Groups' Concept Ranking Score
Focus Groups' Concept Ranking Score

Chill Pill out-ranked the others, with a weighted score of 410.

Advisory Group Concept Rating Average
Advisory Group Concept Rating Average
Advisory Group Concept Rating Average
Advisory Group Concept Rating Average

Game Changer concept emerged as the winner in the category, with an average rating of 8.5.

Advisory Group Ranking Score
Advisory Group Ranking Score
Advisory Group Ranking Score
Advisory Group Ranking Score

Game Changer also earned the highest ranking, with a weighted score of 210.

Combined Concept Rating
Combined Concept Rating
Combined Concept Rating
Combined Concept Rating

I Take PrEP earned the highest concept rating, with an average rating of 7.1.

Combined Concept Ranking Score
Combined Concept Ranking Score
Combined Concept Ranking Score
Combined Concept Ranking Score

Chill Pill ranked highest with a weighted score of 600.

Solution

Mobile Splash screen displaying three of six rotating spokes models
Mobile Splash screen displaying three of six rotating spokes models
Mobile Splash screen displaying three of six rotating spokes models
Mobile Splash screen displaying three of six rotating spokes models

Responsive mobile splash screen displaying three of six rotating spokes models from the Chill Pill website, cycling every 30 seconds.


Mobile FAQ, Resources, and Share page
Mobile FAQ, Resources, and Share page
Mobile FAQ, Resources, and Share page
Mobile FAQ, Resources, and Share page

Responsive mobile screen displaying FAQ, Resources, and Share page.

FAQ: I chose an accordion-style dropdown to show and hide answers, as it minimizes the amount of scrolling needed for users to quickly find specific questions and answers.

Resources: A directory of locations and websites where users can find information or connect with doctors to begin PrEP treatment.

Share: Users can download and share campaign-related posters, social media posts, and YouTube videos.


Awards & Recognition

Chill pill received the 2019 silver Davey award

Chill Pill received a Silver Davey Award* for Websites dedicated to Health and Health Services


*Davey Awards honors the achievements of the "Creative Davids" who derive from big ideas, rather than stratospheric budgets. Sanctioned and judged by the international Academy of the Visual Arts.


Desktop home screen animation
Desktop home screen animation

An animated splash screen appears when the site loads on desktop, designed to grab attention and set the tone with smooth transitions.


Outcome

  • 104,432 Users

  • 129,390 Sessions

  • 102,421 Page Views

Reflections

Annotations of FAQ iterations
Annotations of FAQ iterations
Annotations of FAQ iterations
Annotations of FAQ iterations

Future Campaigns

Younger Target Audience in Efforts to Prevent HIV Transmission

The current Chill Pill ads resonated well with the target population. However, HIV prevention efforts should ideally begin before sexual activity starts. Future campaigns could focus on younger audiences (ages 14–18) and feature spokespeople who better represent this demographic.

Ideation and prototyping

Other Projects

Copyright 2024 by Bronson Lee

Copyright 2024 by Bronson Lee

Copyright 2024 by Bronson Lee

Copyright 2024 by Bronson Lee